Delivery & FAQs

Delivery

Free UK delivery on every clock.

Every clock is made to order and dispatched within 10 working days. Once it's on its way, it usually arrives in 2 to 4 working days.

Christmas: please order by 15 December for Christmas delivery.

Local collection: if you're near High Peak, choose "Local collection" at checkout and I'll get in touch to arrange a time.

International: delivery is available to selected countries, with the cost shown at checkout.

Returns

Returns are accepted within 30 days of delivery. Buyers are responsible for return postage costs. If an item isn't returned in its original condition, the buyer is responsible for any loss in value.

If your clock arrives damaged or faulty, please get in touch straight away and I'll put it right.

FAQs

What size are the clocks?
12 inches (31 cm) across, made from 18mm MDF.

Do they tick?
No. Every clock has a silent quartz movement, so it won't disturb sleep in bedrooms and nurseries.

Is a battery included?
No. Each clock takes 1 x AA battery. Batteries aren't included because sending them by post needs special handling, but any standard AA battery will do.

How do I personalise my clock?
Choose your colour and design, then add a first name and, if you like, a surname, middle name or date of birth.

How do I hang it?
It's ready to hang in minutes and comes with everything you need. Just add a hammer (and an AA battery).

Are the clocks safe for children?
They're decorative, not toys, so please hang them out of reach of little hands.

Can I ask a question before I order?
Of course. Send me a message through the Contact page and I'll help you get it just right.